Connect My Community Consultancy acknowledges the Traditional Custodians of the land on which we operate, live and gather. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.
“What if I fail the audit?”
We get it. The NDIS rulebook feels thicker than War and Peace. You’re drowning in compliance jargon, terrified of missing a checkbox, and sick of consultants who treat your mission like a paperwork exercise. Let’s fix that.
(Translation: You need a roadmap, not a PDF)
We deliver: Step-by-step guidance that actually makes sense. We’ll decode NDIS jargon into plain English, map your unique registration path, and handle the bureaucratic heavy lifting.
(Translation: You need docs that respect your values)
We deliver: Policies and procedures crafted for your service model. No copy-paste nonsense-just audit-ready systems that align with how you actually work.
(Translation: You need proactive gap-spotters)
We deliver: A forensic compliance health check. We’ll find vulnerabilities before auditors do, fix them with you, and simulate the audit experience so you walk in confident.
(Translation: You need partners who care about your mission)
We deliver: A human-first approach. We’ll handle the compliance chaos while protecting your energy, values, and love for this work.
Team up with us, and you’re in for a treat! We’re not just on your team; we’re your biggest fans, going above and beyond to deliver the highest quality, tailor-made support. Think of us as your personal success squad, always transparent and always focused on what you need.
With us, it’s not just a journey; it’s a fun, collaborative adventure every step of the way!
There are plenty of business consultants out there. Here’s why our clients stick with us (and send their friends our way):
Phuong’s lived experience + Sam’s ops genius = compliance that actually works for humans
We structure your files exactly how auditors want them
No-Survivors Club: 100% audit pass rate since 2023 by over-preparing then under-promising.
We’ll challenge any compliance “solution” that clashes with your mission.
We don't swoop in, sprinkle consultant fairy dust, and disappear. We walk beside you, teaching and empowering as we go. Your success is our success-and we're invested in seeing you thrive long after our work together ends.
It’s ‘mission critical’ for us to be the right fit for each other. There are a few criteria we use to ensure we can work successfully together.
The best interests of your participants are core to how you operate and drive your decisions and values.
Consulting involves us working with you – it’s not just a ‘do-this-audit-for-me’ scenario. When consulting support fails, in our experience, it’s because this expectation isn’t clear and we hit roadblocks where the business owner struggles to collaborate.
Our service includes systems to keep open communication and transparency around the work we are doing. We need you to keep us in the loop as well. If you don’t share clearly and honestly with us, it hinders our ability to properly support you.
We actively seek out constructive feedback, but if we do make a mistake we need to know what happened and why, so we can address it well, and be sure to do it better next time.
NDIS registration is variable depending on your business maturity, registration type and complexity of care and support needs. For this reason price is provided after an initial conversation about your unique needs.
Our consulting approach is collaborative because the reality is, we don’t know your staff and participants – you do.
We know what you need to be compliant. We give you the framework and support to fill this in with the detailed, unique knowledge you have.
For example, we can undertake all the administration and provide you with the customised resources you need to close the gaps.
We can’t complete care plans, intake forms, or staff checks such as the NDIS worker screening check, police check or WWC check for you. We will support you to execute this, but you primarily complete these with your team.
No it doesn’t. You must pay your audit fee in addition to our consulting fee.
We cannot influence the NDIS timelines and process.
We can reduce the time spent on both preparing for audit and rectifying any issues through our collaboration expertise and efficient project management experience.
Connect My Community Consultancy acknowledges the Traditional Custodians of the land on which we operate, live and gather. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.